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Twenty-five
years ago the average American didn’t worry too much about the
environment. Sure, everyone wanted clean air and water, and an intact
ozone layer, but people didn't really consider it when they went
shopping. All that changed in the ‘80s due to disasters such as the
Exxon Valdez oil spill and the Union Carbide gas leak in Bhopal, India,
that killed 4,000 people.
Today, helping the environment is at
the forefront of consumer spending. And women are driving the consumer
push toward environmental awareness and green products. In fact,
research suggests that educated women, age 30 to 44, with $30,000-plus
household incomes are most receptive to environmentally oriented
marketing.
In case you haven’t noticed, many consumers –
particularly women – have recognized that environmental awareness and
products are a rapidly growing cultural and business phenomenon.
The
Center for Women's Business Research reveals that 77 percent of working
women find “environmental friendliness” as either a major or moderate
concern in their buying decisions. It ranks just below quality and
price as an influence on purchasing decisions.
And, women are significantly more likely than men to put their purchasing power behind brands that are good corporate citizens.
NBC
for instance, which has strong female demographics, broadcast “Green
Week” with seven days of environment-themed content spread across the
network’s various TV channels. The 150 hours of programming integrated
“green” into everything from news and sports to soap operas and was
certainly a first for a major media company. And speaking of media, the
Discovery Channel is launching “Discovery Green,” a 24-hour cable
channel dedicated solely to green lifestyle programming.
Of
course, the auto industry has been heavily involved in providing new
“greener” automobiles. Most automakers are developing alternative fuel
and hybrid vehicles, including fuel cell vehicles. And they are among
the hottest selling cars in the country. With increased demand for
these cars, it’s no wonder automakers are spending billions of dollars
on research. They know it will pay off in even greater sales in the
long run.
For instance, Ford is developing an internal combustion hydrogen engine that's close to being ready for mass production.
There
are a growing number of web sites on the Internet that help consumers
find green products. Greencars.org is an example of a site dedicated to
environmentally friendly vehicles and the auto industry.
Among
its many features, it lists the “greenest” and also the “meanest”
vehicles of the year. Claiming the prize of this year’s greenest car
was Honda’s natural gas-powered Civic GX. As it turns out, all of the
greenest cars were foreign imports in 2007.
Utilizing this
distinction is one easy, yet very newsworthy way your dealership can
benefit from environmental awareness. If any of the models you carry
are on the “greenest” vehicle list, let people know about it –
particularly women in your market.
Another simple idea is to
provide green driving tips to consumers, either on your web site or as
handouts at your dealership and service center.
Of course, one
of the best things consumers can do is to properly maintain their
vehicles and get regular engine tune-ups. Both provide marketing and
sale opportunities for your service center. When using service coupons
consider a green message so customers know they can save money and at
the same time help the environment.
A growing number of
companies are leading the charge to develop and invest in
environmentally friendly technology – not just because it’s good for
Mother Earth, but it's also good for the bottom line.
For
instance, the first official “green” car dealership in the U.S. opened
last year in McKinney, Texas. Pat Lobb Toyota is a super
energy-efficient and environmental facility. The building's exterior is
made of 80 percent recycled aluminum; heat is generated from oil-change
waste; car wash uses recycled water; even the carpet is made of
recycled windshield glass.
More and more dealerships are going
green to bolster their brand name and consumer confidence in their
product. The green movement is changing how we reach consumers; so
showing yourself to be a responsible organization can have a major
impact on the reputation and appeal of your brand.
Soon
AskPatty.com will be launching the GO GREEN initiative designed to help
your dealership take advantage of this growing movement. We’ll give you
the tools to utilize green marketing to women and highlight vehicles in
your inventory that are earth-friendly. For instance, our program will
help you promote hybrid crossover and similar technology, or any
vehicles getting more than 28 miles per gallon.
We have
developed a green logo you can place on any of your vehicles that are
earth friendly, allowing consumers to easily identify vehicles that
qualify for the program.
You can incorporate this into your
marketing and take advantage of the exposure we will be generating with
the initiative. The GO Green program will help you highlight vehicles
you sell that are earth friendly.
This sticker or hangtag can be
placed on any in-stock program qualifying vehicle. Imagine being able
to promote in your advertising that you have X number of vehicles that
qualify as earth friendly.
But while customers are actively
looking for green companies to do business with, and eco-friendly
products to buy, they won't be fooled by simple lip service. Your green
marketing plans could backfire if your customers think they're being
“greenwashed.” Consumers are tired of having the wool pulled over their
eyes, and token gestures are likely to do more harm than good.
Remember,
women value environmental initiatives and products, which presents
powerful sales and service opportunities for you. “Green” is no longer
just the color of money – it's now the color of marketing, too.
Peter Martin
is the founder and CEO of AskPatty.com, the premier automotive advice
site for women and has one of the most visited and respected blogs on
the Internet. Ask Patty provides a turnkey marketing program for
dealers to help them attract female consumers and the Female Friendly
Certified Training program that teaches dealership staff how to
effectively communicate and sell to women.
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